I was called by a Chartis consultant regarding a life policy i took out an insurance out in February 2013 i was told that the first premium would be deducted from my bank account the end of March but was supprised that the premium actually went off at the end of February.but be that as it may the ...
My dad, aged 80, has been dealing with Chartis. over the last few years, he and my mom have been hospitalised once each. 01/2013 they stopped D/O & it was only in 04/2013 he picked up no D/O. I followed up as he is hard of hearing and they said due to his AGE it was stopped. THEY NOW DON'T HAVE ...
YOUR COMPANY CHARGES ME AUTOMATICALLY WHEN I MAKE A FOREIGN PAYMENT. SO FAR I HAVE BEEN CHARGED R490 TWICE FOR THE SAME TRIP!!! I HAVE CALLED 9 TIMES FOR MY REFUND AND TO CANCEL THE MANDATE!!! CUSTOMER SERVICES TELLS ME EVERY TIME THEY CANNOT DO ANYTHING EXCEPT CHECK WITH FINANCE AND GET BACK TO ...
My mother put in a claim against her policy in Febuary 2013. We have tried to call AIG on numerous occasions. We actually timed one of the calls - we held on for 30 minutes before we gave up. I have tried to send emails and have received noitifcations back saying that the mailbox is too full to ...
When a claim was put in for been hospitalized we waited the 7 to 14 working days it requires. The money was paid out but only half of the amount (we did have this problem before). So I phoned the call centre where I was told to submit a letter with a copy of the policy. After 5 working days there ...
I was admitted in hospital in March and April. I want to submit a claim for my hospital cash back plan, no response til now. I phoned a lady who was gonna send me forms and instructions on what needs to accompany the form. I'm still waiting for a response. I'm kind of worried that most people are ...