For the last couple of days, ive been attempting to have afrihost check why the exchange says i have a slower connection than i purchased. Every single time, be it via support email, call center or their online magic button, all they do is resync my line, at times they step it up2 a notch and ask ...
I had purchased an account from afrihost that would take over my Telkom line. After paying I was told that they would start work on this. I was then sent an SMS stating "please verify your telkom number" I then emailed a invoice to Afrihost verifying the telkom number that same evening. ...
I've been with Afrihost for over 2 years and have trusted them with my business - I've become used to excellent service which exceeds most South African service levels. Unfortunately things are slipping - You've set the bar very high and are responsible to maintain that standard, clients are quick ...
Last Friday I visited your office in Rivonia to bring in my modem which was not working. I only arrived at your office at 4:45pm and expected no-one there since that's the case with all other companies. However there was a receptionist (very polite and efficient to deal with) and after waiting ...
After 5 calls (some dropped on their side) and 9h35 we can only get started to go on the Internet and e-mail our clients. The best is that I even supply my cell phone number that they phone me back if the phone cut off again... Complaint: 1 Not phoning me back 2 Not resolving issue that my entire ...
After attempting for about a month now to get my adsl line up and running, I eventually went to Hello Peter in the hopes of my problem being taken somewhat seriously. I was phoned by a guy named Sydney and after being told to "Phone him to remind him" about some thing or another, he then ...