I signed up through Afrihost for a 1mbps adsl account. As I already have a normal Telkom landline I chose the option where Afrihost then convert the line to ADSL. Only after entering my credit card details (which means that Afrihost can already deduct payment of my account even before i have proper ...
I had subscribed to Afrihost after a friend Reffered me to them. Only After I subscibed did all the trouble begin. I struggled to get a ADSL Line and therefore wanted to cancel my subscription. I HAVE NEVER USED THE INTERNET with Afrihost but they charged me almost R600 last month. Every time I ...
I have been struggling to get Afrihost to help me sort out my Telkom lines since moving my line there in mid January. When you register, you are assured that they deal with the hassle of dealing with Telkom for you. All of that quickly disappeared since being registered. I logged a complaint ticket ...
The following email was sent on 13 February to support and wsc with no response: After our It contact came out to look into our internet, he established that the router is defective. He replaced the router with another known working device and the intermittent connection drops stopped. He ...
I have received my Netgear Router just a few days after contacting customer support with a problem on my internet connection. And what an experience!! The call centre guy was very helpful and ran through his over-the-phone diagnostics efficiently and professionally. Unable to find the problem, next ...
I am extremely frustrated with Afrihost. I did my research before signing up with them. Everyone told me to choose Afrihost and so I did. I made it quite clear I needed to have internet access within a certain period of time and I was made to believe they could oblige. Now, nearly 3 weeks later, ...