For those of you reading this post and wondering what it is about - refer my previous Afrihost complaints. Sadly after being an Afrihost Client for near on two year, I can no longer accept their downward spiral wrt Customer Care. With having hardly any ADSL for the past few months, Afrihost ...
Applied for ADSL as we didn't want to have to deal with Telkom directly and this is precisely their value-add and service promise. We have had to follow up numerous times and on Saturday after receiving sms's stating that the line was done and ready they couldn't sort out anything. They referred us ...
We have used Telkom previously for an ADSL service, and its public knowledge that their service is the worst on the planet - until now. AFRIHOST TOPS THE ABSOLUTELY ROCK BOTTOM SERVICE THAT TELKOM OFFERS, IN FACT TELKOMS SERVICE IS FANTASTIC COMPARED TO AFRIHOST!!! It has taken our company almost 2 ...
Reference number: AH20130111-40783 Problem was first reported in November. On certain occasions, I had to reboot my router a number of times a day. At other times, my connection would be fine for 2 days before I needed to reboot my router - no fixed pattern to the required reboots. The first ...
I hate the fact that when one contacts afrihost support via email, someone answers you, but when you reply, your support question gets answered by someone else. Numerous times I have had to re-explain what the problem is because the new person dealing with it does not know what the first person ...
I have been having a recurring issue where my e-mail's password is being reset by Afrihost. This causes me to not access my incoming mails as it will require the "new" password (set by the server) which I would not have. This is influencing my company's productivity and slowing down my ...