March 2012 - discovered that Household Content and Vehicle had not been added to policy as requested in writing some SIX months earlier. ZERO service. June 2013 - lodged claim - some 5 months later still waiting for Thabo Moorosi to revert to me with actual figure of excess payment due. Any fool ...
It all happened in June 2012. A black contractor of mine was in an accident. He claimed from his insurance, Affinity. Everything was approved, we signed a letter of agreement, the panel beaters were waiting for the letter for go ahead but unfortunately no letter. After a couple of month Affinity ...
I HAD A CLAIM SINCE 10/07/2013 WICH IS NOT FINILISED TILL TODAY . I HAD AN ACCIDENT AT THE BACK OF MY CAR THE CLAIM WAS AUTHORISED AND IT WENT FOR REPAIRS BUT THE REPAIR COMPANY HAD TO SEND THE CAR TO THE AGENT BECAUSE THE ENGINE WAS NOT STARTING ALTHOUGHT THE AGENT TOOK ABOUT TWO MONTHS TO FIND ...
I register a claim with my unsurance on the 7 Nov 2013 as they my tyres and and after i register a claim i have been receiving different information from the consultant i dont know whether they are arrogant or incompetant of doing their job and since then i have never received a positive feedback ...
I have been waiting for 2months now for my claim to be prosessed. I was not properly informed on the procedures and frankly the sense of urgency in your bussines is up to!!! You are working with peoples lives their money and this is how you do it. I dont refer anyone or recomend anyone to work ...
On the 10/10/13 I submitted my claim and I received response immediatly that my claim was received and my car was assessed within 48 hours. The problem started after that, I received no feedback from any1 untill I made a follow up on my claim when I was told to re-fax some documents, I did what was ...