My name is Ben Phakathi from Pretoria, I bought the motor vehicle insurance from Affinity Insurance underwritten by Ample Insurance Brokers beginning of October 2013. On 28 November 2013 i logged a claim as my car got damaged by hailstorm experienced in Pretoria Area. The Insurance acknowledge to ...
I have lodged a claim at the beginning of November and to date it has not been finalised. The claims consultant promises to return my call in a few minutes and never does. His supervisor is just the same. For the past 2 weeks I hear that the claim is with Approvals manager and was informed that the ...
Hi I submitted a claim for my car keys, which was later used to gain access to my car to still my phone which was on the charger and a laptop. I have submitted this claim by 6th November 2013, and to date no decision has been taken. I constantly call their offices and communicate with the person ...
This is a warning to all who are insured through Affinity, even in case of an emergency or you are sick or dying nobody else may drive your car, unless they are specified on your policy. If you specify somebody on your policy of course your premium goes UP and the company makes more money. It is ...
I made a claim in May 2013 and it took a few months to get approved. I was 3 days short of my 90 Day cool off period and then they added R5000 onto my excess. Which was changed without my permission from 3% of accident value to 3% of vehicle value. It is obvious that your excess will be allot ...
I have car insurance with affinity my claim has been with them since October 22 2013 up to date I have been phoning almost every day and I still don't have an answer on if they are going to pay out my car or not I feel that I have been more than patient but I am getting no joy out of them it is ...