I received an sms from the bank this morning stating that R1300 had been debited off my account for my car insurance which I normally only pay R760 for on a monthly basis. In a panic I rushed over to my nearest bank to get a statement thinking there may have been an error which to my shock the ...
Very bad serves, I received an email in December last year, saying that my car insurance premium is going up with 250 od rand, I phoned them to tell them that I don't want my premium so high they told me that the policy is not loaded yet I must phone the next week so I phoned the next week and ...
Last year I have received a call from Affinity insurance advertising the car insurance, I was looking for the insurance so I gave them my details, so our agreement was them not to start deducting anything until I am sure I am going to use them and they were supposed to come and take the car for ...
I'm highly disappointed with the quality of service my mom is receiving from Affinity insurance, her vehicle was badly damaged by the hail storm and she contacted Affinity insurance who then advised that vehicle should be taken for assessment on the 6th december 2013, ever since then they haven't ...
I have been a loyal and abiding client for Affinity, on the 19th june I was involved in an accident and I did everything they asked me to do at Affinity but to this day nothing has been done (except sending an assessor) anything beyond that fell flat. I'm sick and tired of calling them and getting ...
I called to lodge a claim, and after I have called 6 times and left messages to be called back i went through to a lady by the name of Nombuso. She did not ask for my Policy number, and wanted my e-mail address, I then asked, as Affinity's client my details should be on the system. Nombuso further ...