I am really messed by this insurance company. They tell us that they will not cover the car engine as a result of accident. Why do we pay car insurance? A car is brand new, payments is required each month and no resolution. madness. ...
I have been trying to cancell my policy with affirnity/oaksure insurance for a week now since the have doubled their premiums. Every time I call I'm transferred to their cancellations department which does not seem to exist, I hold on the line for more than an hour till I give up. I have sent ...
It seems like affinity's personnel has no clue what is going on around them. Late last year I tried launching a claim from affinity and it was like speaking to a pack of llamas. After they couldn't really help me I decided to launch a 3rd party claim from the driver responsible for the accident, ...
I have submitted a claim about 2 months ago that still has not been resolved and whats worse, when I phoned to inquire about the claim I was told that it had been moved to another employee which only adds more time to this process that has been dragging on forever. During the process, the claim ...
My car was involved in an accident on 29th of November 2013 and the car was towed by an authorised towing company for storage up until i get feedback regarding the claim. Since then i've heard nothing form the insurance, ive been tryimg to call them several times with no feedback and i have been ...
I put in a claim on 12 Dec 2013, and by the 13th I received a SMS that it has been processed. 4 Business days later Cara-Jade Shackleford contacted me, telling me that there was a page outstanding & that they cannot continue with my claim unless I complete said page. I completed the page Cara ...