Last night (Sunday 10/11/2013) at around 22:10 I had intruders in my yard; at which point I hit my panic button which is linked to your control room. At 22:13 your control room contacted me and I explained to the lady on the phone that someone is in my yard and need assistance. At 22:20 no one had ...
In Dec 12 I requested a pet friendly system be installed, on installation the technicians informed me that they didn't have a pet friendly system & i must contact the sales person Danny Oosthuizen he was not available i contacted the call center to no avail. After many attempts to rectifying ...
I cancelled my account with Adt Security in February 2013. Which as been acknowledged by the accounts department, however they continue to send me a statement every month. I phone and email them every month with any success. What does it take? ...
Got an alarm sms on my phone at 4:08pm while i was on my way home from work... just got home now at 4:52pm and still no ADT guard has pitched at my home... it is raining yes but still no excuse to take more than 40 minutes to respond... and in fact still not guard. regulations states 15 min max!! ...
My alarm was installed with ADT in October. I was advised by the sales Rep George that before they could install the alarm i would have to pay atleast half the installation fee. On the 9/10/2013 i paid them the full amount. Since then i have received sms's as well as statements via email stating ...
My alarm went off on Saturday and I received a call to let me know, which I told them they should send through a patrol car. 15 min later my alarm went off again, and i received another call. I was rather shocked and when I asked about the previous officer that went to check on my house, I was told ...