My neighbour's alarm keeps going off - day and night. They are hardly ever at home and the noise is really annoying for the rest of us. ADT doesn't even bother to respond most of the time - they too realise that it's just a waste of time to come out, climb over the gate and inspect the property - ...
I am logging this for a friend how is tired of not getting response from ADT Security. Lightning hit her alarm system last week and she phone to make an appointment for it to be fixed today, which on Monday was the first available date, but after phoning this morning to confirm the call out time ...
I reported a faulty alarm on 17 Dec. After confirming the appointment that was made for 19 Dec, i had to call again at 16:30 to find out when the technitian will come out. The agent told me the technitian can only come out on the 24 Dec. I complained at the technitian was send to my house. They ...
A month before we moved house we contacted ADT to cancel our armed response. We had to sent an email and were told that a technician will contact us within a week to deactivate. This never happened. Two weeks before moving we phoned again and were told that we must send another email and that there ...
My 82 year old mother moved home and cancelled her ATD armed response and monitoring (Account number 14479415). Her account was prepaid for the year up to the end of September 2013. I made two additional EFT payments on the 27th of September 2013 for the months ending Oct and ending Nov 2013, as my ...
On the 28th November 2013 I reported that there was an error on one of the zones. The following week there was a technician that came through and quoted me R5216, 64 to do a zone map as there was none I the asked if that was not supposed to be done when the alarm was installed. He said it was ...