ADT debited double my debit order for two months, when i contacted them 9 times (9 January 2013), i was referred back and forth to 4 different departments each time and cutt off 9 times, (people i spoke to: percyville, danielle and silence, when i eventually started taking names). Someone did ...
ADT has been causing severe trauma to my family by entering my premises - claiming they are responding to my alarm going off. My alarm / panic did not go off and more than that: I am NOT a client of ADT - another security company monitors my alarm. I have been living at the address for more than ...
We signed a contract with ADT to install an electric fence at our premises in February 2010. The installation was never completed (the alarm on it never worked and 80% of the fence does not work). We paid 50% of the contract price and advised ADT we will pay the balance on completion. Over the past ...
In November 2012 we had a second break in. The living room window was broken. ADT arrived first Our community service also reacted when the alarm went off, but wasn't allowed on the premises. They saw an ADT guard enter our house. When they confronted the guard, he was offensive, saying it was his ...
More than a month has passed and I am still left waiting for my money to be credited back into my account. I have made numerous calls to resolve an incorrect debit of my bank account and to get through to accounts is a headache. To be in the service industry requires that the client is confident ...
1 week later since I was informed by ADT that their management team are looking into my complaint and I have still had absolutely no response. Even calling them does not help because they say they will get someone to call you back and it just never ever happens. These complaints seem to go into a ...