ADT's handling of my previous compliant on Hello Peter was not satisfactory. Their response consisted of letting someone phone me to make an appointment to send out a technician. No phone call to discuss as they have indicated they would do. That only dealt with part of my complaint - the rest of ...
I am still waiting for feedback from ADT after their copy and paste response. Anyone out there? We received another statement that we owe them R.1005.63. I have this very "bad" habit of first wanting to know what I pay for... Their call centre staff is absolutely clueless when you phone ...
I bought a house in March 2012 and transferred the ADT security account from the previous owner to myself. Over the next couple of months I paid the monthly debit order. In January 2013 I realised that I had technical problems with my ADT security system, I phoned ADT and they send the technician, ...
We subscribed to ADT for last 4 years and Friday was second time we asked them for a walk around our home as we heard someone on our roof! Spoke to William in call centre at about 22h25 and specifially told him that our alarm is activated we can't go out of the bedroom to open the gate the ADT ...
ADT is now charging me R396.81 (2012/12) a month for Alarm and Armed response service in Fish Hoek. This price has increased from R228.00 (2008/12) a month in the last 4 years a 75% price increase. The increases seem to occur at random a couple of times a year. Each of these increases are higher ...
Be careful and read terms and conditions... About 6 months ago I had an attempted break in and got advised to install Beams around the house for extra protection. These beams when triggered will alarm even before an intruder can enter ones home... These newly installed beams have not been ...