After notifying ADT in August last year that I will be cancelling my contract with them as a result of the most atrocious customer service I have ever experienced in my life, I was not contacted save for a written letter from them indicating that I am not allowed to cancel my contract as it is ...
I have a loyal ADT account holder for the last 3 years. I rececently installed 2 beams in my yard as extra security measures. Ever since the means have been installed i am experiencing extra false triggers of the alarm since the alarm triggers when people walk past my yard. ADT now wants to charge ...
I had security beams fitted and the salesman, promised to do ensure that my whole house is surrounded with beams. I was charged for this and when the technician came he said that he couldn't do what had been promised and that I had to pay extra as the salesman didn't measure it properly. He had put ...
I met with Arnold on the 7th of December and signed the contract and paid for the alarm system. Today the 17th i called him to ask when the installation will happen and Arnold said that its not his responsibility and that i must call the technical department. I called and was told by Mothlatsi that ...
I HAVE CALLED ADT ACCOUNTS EVERYDAY FROM MONDAY 9AM TO THURSDAY 12H30 AT LEAST 4 TIMES A DAY. I ALWAYS GET PUT ON HOLD AND THEN THE LINE CUTS. DOES ADT NOT HAVE ANYONE IN THE ACCOUNTS DEPARTMENT TO ANSWER THE PHONES? THIS IS VERY VERY BAD CUSTOMER SERVICE. UNACCEPTABLE ...
I've stated many times that I was unwilling to continue with their services and terminate as of the 1st of December 2012. they just keep giving the run around, on having my account closed. ...