I am still waiting for this issue to be resolved. I received a phonecall from Customer Services i think, who said they would look into the matter and get back to me. Then a week later I received another call, saying the same thing, but that it had been excalated, and they would e-mail the branch ...
In a one way, Adcock ave towards Steve Biko. I was driving to work one Sunday morning and without any warning an ADT driver turned right into 13th ave with me next to him. Resulting in my motor cycle being written off. The driver admitted 100% guilt in the police report. Now five months later they ...
At the beginning of December our alarm system was struck by lightning and as of today this has not been adequately resolved. I have spent many hours on hold listening to the offerings of Adt and can confirm that not one of their promises has been fulfilled in terms of service delivery. 1. I ...
I live in Westonaria, a crime ridden area south of Johannesburg. Over the past week I have been at home the entire day but I have not once seen any ADT patrols being conducted by the ADT security personnel. I have made a concerted effort to monitor the presence of all security vehicles in my ...
I recently moved into a house currently in the process of being 'inherited' and so there was some confusion with executors supposing to pay bills and not doing it - in Dec 2012 we found out the ADT account was in arrears and the (new) owner paid the whole amount on 6 Dec. On 14 Jan ADT sms'ed to ...
Still after 4 months again almost and my last complaint also my debit order for ADT is still running. After my last complaint I was contacted by two different persons asking me for reasons I am cancelling and was also told that it will be cancelled and there will be no further debits. I have since ...