We installed a new wireless alarm system in June 2013. We had our previous system with ADT for 22 years with no problems. The new alarm continually goes off in the middle of the night for no reason. In addition it doesn't allow one to re activate sometimes for hours. We reported this to the ...
I signed up with ADT to do the monitoring of my alarm. I wanted a transmitter that could tell me which zone of my alarm was activated, as my previous monitoring company could do this. They said they could install one at an extra charge by linking it to my telephone line. They installed it, but it ...
In November 2012 we paid twice for armed response. All of December I sent emails and tried to contact ADT through Facebook. Only a Hellopeter complaint produced a result. Renee Nelson-Arendolf promised that we wouldn't be charged for February and March. She didn't arrange this, and our February ...
We had a break in nearly a month ago and used a Guard from Khuseka ADT for a week, that stopped three weeks ago however your equipment is still at my house including a two way radio, a Panic, a torch, a Transmitter unit to mention a few. i have tried in the last three weeks several times to have it ...
I cancelled my contract the 25th of February 2012 with the lady working in the account department and she told me to give a months' notice because of the contract I had and there after the contract will be cancelled. I did as the lady told me to and paid my last amount the end of March 2012 and as ...
I don't even know where to begin with my dissatisfaction that I am experiencing with this so-called security company and their incompetent Accounts Department. Lets just say that my numerous calls and emails have failed to provide any fruits since December 2012. For months now I have to go through ...