Despite numerous problems trying to get our alarm connected with ADT I made the bad decision to stay with them. I paid amounts over R3000 to get the system connected because apparently "my existing system wasn't good enough". They then have the cheek to call me to tell me I owe R1500 for ...
Complain in the service received from ADT/Blue Crain We were charged an amount of R600 for the roof sensor, but they used the old one that was already in the roof and did not install the one we paid for. On 2012-04-19 we paid a deposit of the amount of R710 to receive the remote controls to ...
I wrote a complaint about ADT on Hello Peter on 5/3/13 with the above title. This is a follow up posting. In a response to my initial posting - I was very promptly called by ADT the very next day - 6/3/13. The person - Julie discussed my Hello Peter article and my hassles re trying to communicate ...
On 8th Mar 2013 i received a call from the ADT Control room stating that there was a alrm activation at my premises. upon receiving this call at approx 4pm. i had asked for a car to be sent to my premises. I had to make several calls to ADT control room to enquire if a car had been sent. after each ...
I have cancelled my ADT contract due to ADT being in breech of contract and no service delivery yet they still tried to enforce the 20 day cancellation period. After my alarm went off I phoned them and informed them not to worry as we are no longer their clients but then they actually sent a car ...
I recently had ADT security called in to come and follow up on false alarm activations. They then responded by sending there technicians to investigate what was causing the fault. The technician apperantly tested all sensors as well as the system and claimed all in order. However on my follow up ...