Hi I have been trying to get hold of the account department with no luck, Last year i sent a similar message like this requesting for ADT to move my system as i was relocating. I got a respond that they do not cover the area where i was moving to and i was instructed to send a prove of residence of ...
Late last year ADT called me several time saying I was owing them an amount for a battery installation. On all accounts I explained to them that they provided me with no such service. I eventually asked that they send me proof that they indeed installed a new battery for me but I never got that ...
I cancelled my contract via their Internet site on the 31st July 2012. Received an automated response. Organised new security system and had ADT radio removed, end of August, i.e. ADT not receiving any radio signal. Never bothered to see why. Spoke to Maxine Minnaar, to whom I sent approx. 5 emails ...
So after weeks of back and forth fighting it seems ADT is going to get away with my money after all. Mainly because I just don't have the energy to fight it anymore and I think that is what they were hoping for. They dragged this out as much as they could. They ignored my initial cancellation ...
I send an e-mail on 18 Desember 2012 to ADT to inform them that I have a problem with their alarm system, beams and electric fence (last two was done by a different company) and requested someone to come out to my house. Nobody responded and on 7 March 2013 I forwarded the same e-mail to my ...
I cancelled our contract with ADT on 22 January 2013 via email after I was told they could not do it over the phone. I received an SMS asking me to contact ADT regarding the cancellation. When I phoned them, it was confirmed over the phone that our contract will be cancelled on 28 February 2013. It ...