After struggling to rectify my account after my father passed away, we were offered a couple months of free service. There is still no communication and we are regularly called by rude account clerks, telling us why we don't pay our account. We then had extra beams installed to the value of R9799. ...
14/10/2011 - Eve Munisami - to quote her response to me (TAKE NOTE OF THE DATE)..."We acknowledge receipt of your letter dated the 08 September 2011 and your request has been noted. Our Relocations Agent will ensure that the necessary arrangements are made as requested" Yet ADT went ahead ...
DO NOT USE ADT SECURITY - THEY DEBIT YOUR BANK ACCOUNT ILLEGALLY - we entered into a MONTH TO MONTH agreement with ADT security and we did not sign any of the terms and conditions at the back of the application form. The terms and conditions are applicable to the CONTRACTS ONLY -- we paid ADT each ...
On saturday the 16th June, I got home from shopping and forgot to deactivate my alarm. My alarm then went off and only 5 mins later i received a call from the control room checking up to see if all was Okay, at this point i was furious and told the operator that i want to cancel my ADT account and ...
On Friday the 14/06/2013 I called ADT with an urgent request as I was leaving on holiday and discovered that my builders had mistakenly snapped my door sensor cords. The lady at the call centre ROSE had booked for someone to come out the same day but never informed me that I will get a call from ...
Last night at 23:15pm my alarm went on and got respond at 23:38pm by Citi Protection. 4 minutes later the ADT person on duty also came but for patrol not for response, he is the one who was working at my area but he was not told of my call for help. Sometime in May on a Saturday i was in church and ...