I requested for an account balance on the 16/05/2013 at 10:30 on the call centre line and was advised i have 2 months left and should pay R2004 in june and 2004 in July. I called in requesting for my vehicle reg. documents once payments was made and was advised there is still an amount outstanding. ...
Nearly a month ago I went and applied for a home loan and it was approved after mucg calling from my side. it has been a month and no one has called to tell me about installments and when will account be active. im am disgusted because i am already a client of absa and have been for over 20 years! ...
On 21st June 2013 I emailed a refund request to Rodney. I followed up on 28th June, 9 and 10 July and got NO response from Rodney although I get a read receipt every time. Calling his extension only results in a no reply, so no luck there. I then called in asking for the number of a supervisor or ...
We filed a claim for hail damage which occurred on 12 April 2013. The bank sent their own assessor, we were not satisfied with his findings. A building engineer was sent out and another assessor from Bloemfontein. The quote received from a building contractor was R 265 000.00 damage. The bank ...
Every time I phone the fund they give me the same excuses off a system error? How can a system error keep on so long? I really find this whole claiming process unacceptable! Way must I wait so long for my own money to be paid out to me I mean this is money I paid in every month and now that its ...
I was called by Customer Service to bring in my FICA docs. I inadvertently took an old telephone bill to the Fort Beaufort (FB) branch, but they unblocked my account which had been blocked, until i could bring in an earlier account. When I was next in PE I took all the relevant docs in and my ...