I sent in documentation to the credit life department in the first week of june already, Mpho called me about two weeks later and said theres a document outstanding, i informed her that Absa has dismissed me for not being fais compliant, she then said she needs a document stating so much, i ...
I am so fed up with the service by now and this drove me to log a complaint. Claim logged with HOC on 13 June. I receive feedback to come and inspect same day but it all went downhill from there. My wife had to phone almost every day to get feedback and the empty promises to call back urgently but ...
I bought a BMW 525i through a private sale in February. I was obliged by ABSA to take a breakdown insurance from THEM as a precondition for financing. I paid 7350 for a 2 year insurance called Ultimate 3. On 02 July my car's gearbox started to malfunction and I took it to a BMW dealer where I was ...
On 07/06/2013 I used an FNB ATM Machine to withdraw cash using my ABSA card. I did not receive cash and later received an sms stating that R1000X2 was withdrawn. I immediately contacted stop card and logged a complaint and was given a case ref no 2382950. O the 24/06/2013 I received an sms from MTN ...
On the 9th of July I phoned the call center to make arrangements to transfer money from one home loan to another. The woman I talked to gave me the correct amounts and told me I can just go into the bank and do the transfer. On Friday the 12th I phoned in again to make sure the account numbers is ...
I have had endless problems with Absa. I have had enough now!! Their service is absolutely pathetic. Firstly this year my account was blocked due to outstanding fica documents and I was left stranded in JHB, after I submitted fica documents and was called by Kay from stanger branch saying I can use ...