My cellphone had software problems and since it was still under warranty i took it for repairs and booked it in on the 17th of November 2013. I was told it was on "awaiting spares" status from the 26th. It has been on awaiting spares ever since and when i call the shop theres no answer. I ...
We have cancelled our 8ta contract about 2months ago, when which they said it would take 30days and we would pay a penalty for cancelling earlier than the contract expires, we said its fine.a month went by and we phone to ask about the cancelation which the call centre told us its being processed ...
I applied for a cellphone contract online, it was approved. I was just waiting for the debit to go off and then my cellphone would be delivered within 5 working days. 3 days had past and the debit didnt go off, i realised it would be quicker if i go in store and apply for the contract. so i called ...
I have been trying to migrate to a higher contract for over 3 months now with no success. I am sick and tired of waiting, i can not physically understand how you guys can be so oblivious to the fact that i want to start spending more money every month with you but yet you seem not to care. I want ...
After my initial Hello Peter complaint, I was contacted by Telkom Mobile to resolve the issue (this was after a visit to the branch). 4 months later and I am stilled billed incorrectly. paying more than double what I signed on for, also being billed for service that is not operational. I would urge ...
Good Day I have requested for 2 of my contracts (081 281 6450 & 081 280 2535) with you to be converted to prepaid (CASE NO: 7251198) because I was previously informed that they expire at 31 DECEMBER 2013. They told me that by 1 JANUARY 2014 the conversion will be completed, but the new month ...