Well once again for a second month in a row an incorrect amount has been deducted from my account. I am tired of having to sort out this problem and want to cancel my contract ASAP. Hope this will happen soon. Amount deducted is R799 and should be R499 Last month it was R1184 and should be R499. ...
For the second time in less than a year, my sim card stopped working. I went to a Telkom shop in Fourways Gardens and I was given a new Telkom Mobile micro SIM. When I inserted the SIM card into my modem at home I was able to establish a connection, but I couldn't browse the web. I was receiving ...
I had a problem with loading my ipad this morning. I emailed 8ta/Telkom mobile - thinking I would have to wait a week for any help. Imagine my surprise when I received a response immediately from Nadia and she carried on helping me until I had managed to do what needed to be done. She was patient, ...
I was a Telkom data contract customer for 24 month and gave 30 days notice on 27 October to cancel on 27 November. There were some issues with the cancellation coupled with poor customer service, but after reporting the issue on Hello Peter I got the issue resolved early in December. The customer ...
I recently opened a iPad mini contract due to the advertised price of R279 pm which included data. However the first bill arrived for R461 and I took it that this included sign up fees etc. now I have received a second bill for the same value. This is not what I signed up for. This is not what we ...
This is connected to my previous complaint on Hello Peter which has been poorly dealt with. After my account was incorrectly terminated without my permission or consent in November, I was contacted by an 8ta agent regarding the matter - they apologized for the mistake on 8ta's part and said that I ...