I have 2 contracts with 8ta/Telkom with internet wireless packages. The one is a USB dongle and the other a wifi dongle. The USB dongle was faulty and i returned it but was informed that it would have to be sent back. 8 months later I have not received it back but was given a desktop model to use ...
I have been having a serious problem concerning Heita mobile, it seems as though they dont want to get it right. I since have disputed that i had cancelled my contracts with them in 02/13, how ever they decided to cancel only one contract and left the 2nd one active without my concernt. After ...
During the first week of December 2013 I applied for an online contract, on the 7th December 2014 my account was debited as agreed and I was informed that the contract has been approved. Since then I have not yet been contacted by the delivery company. On the 18th of December I sent a mail to ...
I cancelled an 8ta data contract on the 16th of November and these guys are still charging me for it. Every time I call the call centre I get a different excuse about why it is still active. Today I was told I need to go to my nearest store and sign the cancellation form in person, "due to ...
I took my first contract with 8ta on the 09 December 2013, and was advised my first payment in January. Once I received my bill, I realised I was placed on the wrong data package. I requested for the Smartplan 50 but was placed on the smartplan100. My second two contracts were taking on the 31 ...
I bought 512mb of I-Pad Data on my i-pad on the 31st of December 2013 . Immediately it showed on my ipad as being loaded and that it would expire on the 1st of February 2014. Later on that afternoon on using my i-pad I noticed that my data has dissapeared, the remaining data showing as ...