To whom it may concern, I was contacted by selldirect in connection with a mobile contract on behalf of Telkom mobile..The sales consultant was very egar to get the sale and explained briefly about the mobile contract intails and also mentioned a R90.00 admin fee that will be debited from my bank ...
I went into store on the 2nd of December to port my Vodacom prepaid number (0825742494) onto a month to month 8ta contract, the one for R99 / month. Nicolas Wire helped me and completed the contract. Promised to keep me posted. A week passed and still my number had not ported (supposed to take a ...
We went to their shop in the Waterfront to cancel my contract on the 2 of November 2013, I was given a cancellation form to fill in and send via email. I send the form on the 7th of November as my contract was to end 9 December 2013. I send an email asking for a confirmation of cancellation, I went ...
Bought a 3G device and contract from 8ta which worked perfectly for two months. After that I had no signal, during which time 8ta technicians came out to my house twice to assess the problem. I was then informed that my area did not have sufficient 3G signal and that towers would be erected in ...
Had a 24 month telkom mobile data contract which ended 15 November 2013 & I gave notice to terminate the line at the end of the 24 month mandatory period. I was charged R800 for terminating the line. Called them & given ref.7258513 & promised a callback within 24 hours but nothing ...
Our account is in my husband's name, so no-one at 8ta will assist me! This is most infuriating because I handle all of our accounts. My husband has even phoned them and requested that they make a note on their system that they should assist me. But they claim that some or other policy has changed. ...