Look at my previous report - https:///8ta/complaints/persisting-problems-1284745 since then, someone contacted me via email and asked me to do a few things which i followed through. once again, it was left right there, and im stuck with the same problem i had a few months ago. 8ta / telkom is a ...
I send an email to Heita in Sept 2013 to cancel my contract. I then contacted the call centre to confirm the cancellation, they then said it will be cancelled 1 Nov 2013. 1 Dec 2013 another debit order was processed. I then call them again and spoke to Faeeza Hussain who confirmed and made a note ...
After my previous complaint which was the following: I have a 8ta cell phone contract that expire on 6 December 2013. I went into their shop in Paarl Mall during October 2013 (more than 30 days in advance) to request them to make my numer a prepaid number. They completed all the forms, but inform ...
STILL WAITING FOR THIS ISSUE TO GET SORTED OUT! I HAVE SENT ANOTHER E-MAIL TO AND CC'D THE PERSON THAT HANDLED THE CONSUMER BOARD OF COUNCIL CASE AGAINST 8.TA. I AM GOING TO SHUT THIS DEPARTMENT DOWN AND MAKE 8.TA BELOW BANKRUPT IF YOU DO NOT SORT THIS OUT IMMEDIATELY! GET YOUR STAFF AT THE BILLING ...
On the 01/10/2013 ; 04/11/2013; 27/11/2013 and the 01/12/2013 I requested 8ta to cancelled my cell phone contact to be cancelled after the contract had expired on the 07/12/2013. They told me it will be done and no deductions will be made after the 07/12/2013. They had deducted on the 31/12/2013. ...
Online was committed with my ID number to open cell phone contacts from all service providers. I was advice to get an avadavat from the Police station and a case number which I did. Then went back to service providers gave them the details to close the accounts. To my surprise 8ta are sending me ...