STILL WAITING FOR THIS ISSUE TO GET SORTED OUT! I HAVE SENT ANOTHER E-MAIL TO AND CC'D THE PERSON THAT HANDLED THE CONSUMER BOARD OF COUNCIL CASE AGAINST 8.TA. I AM GOING TO SHUT THIS DEPARTMENT DOWN AND MAKE 8.TA BELOW BANKRUPT IF YOU DO NOT SORT THIS OUT IMMEDIATELY! GET YOUR STAFF AT THE BILLING DEPARTMENT SORTED OUT OR FACE THE CONSEQUENCES TO COME!
From: Seshni Moodaly
Date: Sat, Dec 21, 2013 at 6:59 PM
To: Telkom Mobile Commercial Back Office 8ta, Tsepiso Ramarobi
TO WHOM IT MAY CONCERN,
READ E-MAIL BELOW PROPERLY!
I RECEIVED AN SMS ON 0822201356 STATING THAT I AM IN BREACH OF MY CONTRACT BY R1058.77, THE REFERENCE IS ND18068016!
FIRSTLY, I NO LONGER HAVE A CONTRACT WITH 8.TA!
THIS WAS ALSO REPORTED TO THE CONSUMER BOARD OF COUNCIL!
ACCORDING TO THE E-MAIL BELOW, I WAS ADVISED THAT MY DETAILS WERE REMOVED FROM THE DATABASE, SO WHY AM I BEING CONTACTED AFTER A YEAR TO ADVISE THE ABOVE MENTIONED!
SORT THIS OUT IMMEDIATELY OR I WILL BE TAKING THIS UP WITH A LAWYER AND LODGING A NEW COMPLAINT WITH THE CONSUMER BOARD OF COUNCIL, INCLUDING THE CONSUMER WATCH!
REGARDS
SESHNI
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