My 8ta contract was set to expire on 2013-12-08 so on 2013-11-08 i sent a email to the retentions office with the email supplied by a call center agent. In December my full debit order still went off and i accepted it. On 2013-12-24 i called the customer care line to enquirer if my contract is now ...
I bought a new Nokis Lumia 920 Cell on contract from 8ta Mokopane (Potgietersrus) on 16th August 2013, however the handset wat faulty (could not connect to the internet) it was returned to the branch and they send it for repairs on 3 October, again the phone had the same proble and was returned ...
Case number: 7350675 and 7366498 On the 01 December at 03h52 I got notification that an amount of R1016.50 has been debited from my account by 8ta while I have a R199.00 monthly contract with them. On many numerous calls that I have made and half of them being cut off I decided to try again on the ...
I inquired and purchased two Telkom Mobile sim cards from your Hatfield branch with the intention of porting to the network once my current data had expired, and was told that I could port at a later date. When this date arrived, I went to my closest branch (Silverton) to complete the porting ...
Its been 2 months me waiting for a reply I took out my contract in august last year and I'm not happy with the data I'm receiving 3gigs is not enough for me I want to migrate so they said I need to wait 3 months and I did and I can still not migrateiI need awnsers ...
We are very unhappy with the response and service. We cancelled two contracts but still we are being billed for them, the one number 0814548981 was cancelled in Aug 2013 and the other in Nov 2013 0815907220 but still getting billed. We had to log new cases in Dec 2013 to get this sorted but Sihle ...