Popped in at the Vangate branch on 31st Dec 2013 (wot a day to port lol) to port my cell c number to telkom mobile. Purchased a sim card and was instructed by shop assistant (who distracted by co-worker during the sale/assistance) that the port would take 72 hours. Tells me that I will receive a ...
It is no secret that 8ta and their legal department vvm they dont know what they doing, for the passed 5month i have been trying to get letter of contract cancellation from 8ta and vvm, but all what i get is letters of demand, i have paid my account in full and i have paid cancellation fees, i took ...
I cancelled my contract on the 11th of October 2013 via e-mail as per the instruction by one of their call centre agents. On the 25th of November 2013 I called them again to find out if it was cancelled, I was told that I should have completed a form. A form was e-mailed to me and I completed it ...
I currently have a 10 10gb telkom mobile contract. Over the last couple of months I have found that the coverage is continually getting worse. Lately when I am out and about, I often get an error message saying that I am currently out of bundle and that "out of bundle rates will now ...
Yippeee... It's 2014, a brand new year and guess what? I still haven't received my money from 8ta, and guess what? I've even been on hold right now for about 30 minutes... that's after i got cut off the 1st time around after waiting for what seemed like centuries. 8ta, this is my 4th e-mail to you ...
I have been logging complaints about a slow line with Telkom Internet from the 07Dec13, Refs: 372CTK071213, 195CTK081213, 200CTK081213, 979CTK091213, 221CTK241213. Each of these have been closed and even though I spoke to the call centre (who hung up calls in certain cases), the service still ...