I walked into the Telkom Rosebank store to enquire about the latest iphone 5s deal and was assisted by a rather uninterested Bahle. I had all the info on the deal including prices as I had attempted to sign-up for the deal at Eastgate. Bahle noded her head here and there whilst reading her outlook ...
I applied for a mobile contract with Telkom Mobile Canal Walk about a month ago. I got the phone the same day but a number of additional requirements I had as part of the sale have been unsolved after numerous visits to the store, calls to the contact centre, use of the chat service on the website, ...
Service Problem 1: I took out a contract for an iPhone 5, when I eventually downloaded iOS7 I asked for advice on the product from Heita. They told me they cannot help me I must go to the iStore. I got a phone from Heita, they should support the product. Service Problem 2: I then tried to cancel my ...
On Sunday 29th December I went to 8ta Telkom Mobile Wonderpark to do a sim swop, because I have lost my phone. The lady wasnt very polite and told me there is not a option on the system to do a sim swop. I insisted that someone else helped me another lady came and capture info on the system and ...
I misplaced my mobile which had R79 airtime on it. I wanted to transfer the airtime to my brother's ipad and was informed that this service was no longer offered at the call centre. I then tried the chat facility to find out how I could top up my ipad. I first spoke to Elrdige who was helpful until ...
I am getting sms' saying that I have a contract with 8ta and that my account is in arrears. I went to 8ta at the Bridge in Port Elizabeth, they checked for me and told me that I took three Blackberries and my address is a Joburg address. What I would like to know is how the contract was opened as I ...