8ta / Telkom Mobile
Don't know how to port a numbe
I have been struggling with Telkom Mobile since Saterday 4 January to port my number to their network. ...
I have been struggling with Telkom Mobile since Saterday 4 January to port my number to their network. ...
In September 2013 my 8ta 10gb contract came to an end but had to fill out a cancelation form. I went through to the Cresta branch and completed all the necessary documentation thinking that that was it. The contract was never canceled and I have been billed since October 2013. Early December 2013 I ...
At the end of Nov 2013 I took out 2 contracts with Telkom asking them to bill my acc on the 25th of each month. Its Jan 2014 now and I still havent been billed. I enquired with the branch, but they cannot assist, they say they dont assist with technical queries, infact not even billing, they just ...
I have sent my cancellation form through, it was confirmed via email that it was received but I can not be sent proof of this as I can not be sent internal communication. I was told that someone from retentions will contact me, no one has contacted me. So by reading a few hello peter complaints I ...
Helping clients incorrectly. Waiting game at Cresta. First someone helps you by pointing you to someone to help you, then when that person eventually can help you... you are at the wrong person, then waiting for the manager to complain. Had to leave because could not wait any longer. Issue still ...
Hi Team @ Telkom Mobile, I would love to post my full email I sent to you here but I cannot as it is too long. Please refer to me email sent from [Email Removed] for details on my complaint. For those reading this report, I get no service, no feedback, no support from telkom mobile and they do not ...