I have a contract with Telkom mobile and we agreed on specific date to make a deduction. They failed to deduct on the agreed time and date. They send me an sms 17:45 that i must pay to avoid suspension on my account or face legal action. 20 minutes later my account has been suspended. The question ...
I took 2x contracts under the 5gig options on the samsung galaxy note3 @ R499 each. We were explained that you get 100min, 100smses and 5gig data. We were happy to take these as the sales rep Said that the first 100mins are free and 100smses pm and thereafter we will get billed per min rates. Not ...
Good heavens a new year with new trouble, yet old ways will never change. Pathetic service from Telkom/8ta where it comes to switching on a cell phone. I was told the 11/12/2013 to pay R1918 and in 5 hours my phone will be on but alas no service, then on the 03/01/2104 at 09;18;32 I was instructed ...
I was informed by Lindiwe Mqolombeni on 30 October 2012 Samsung galaxy s4 is lte capable. I was emphatic on whether it is lte capable and was informed that it is.2 Weeks later I phone call centre as no lte connection. Informed phone not have lte. Went to Westgate Branch and was again told it is ...
I went to Telkom Century City to cancel a contract that was expiring in a one month. For over two years the service from Century City has been excellent until i had to deal with Tarryn on 6th Jan 2014. She was extremely rude, hostile and answered simple questions with rude condescending remarks. I ...
To keep this short, I have been waiting now for 6 weeks for my Cell phone to be repaired. ( Galaxy S4) Device life Cycle claims that they are waiting for parts?? If only i could contact the repair centre myself, and speak to a manager there, so that i can find out exactly what is going on... ...