After cancelling the LTE contract because of poor service, a cancellation fee of over R 9000.00 was deducted even though it was cancelled within the cooldown period. After many calls to the call centre, the issued was supposedly resolved that my contract was cancelled and promised that no further ...
I got a data subscription with 8ta in Sep'11 for my iPad. In July'13 I switched banks. Moved all debit orders incl 8ta to new bank. 8ta debited new account once, then inexplicably stopped debiting me. I definitely had funds in my account at all times, so could not have been due to funds ...
Hi yes it is me again. For a while now my 3g dongle has been giving me trouble, it keeps on disconnecting from the internet and tells me that my sim is unregistered or invalid, when i go to the store to have the problem sorted they want to charge me? for what? your network issues? now iam unable to ...
I have cancelled my contract in writing on 22 Oct to be effective 22 Nov 2013 (Telkom direct store didn't have the phone I wanted in my upgrade). Yesterday I received an invoice and I am STILL BEING CHARGED for this mobile contract and now it looks as though I'm in arrears - this is bothering me as ...
Telkom sent a technician that did some trouble shooting and test to no success of improving my internet connection it is ridiculously slow and I cannot work at all. I went to their Branch in Festival Mall and the mobile specialist was very helpful even logged a call on my behalf. I think this is ...
I have posted a complaint last week to which 8ta replied wanting the id number of the account holder, i sent them the relevant details the same day! i havent had a phone call or email or nothing from them since. my husband phoned yesterday and they still gave him the same answer: 'the matter is ...