My phone was suspended due to non-payment. I paid the outstanding amount on Friday, the 25th of January 2013. I am aware that it can take up to 48 - 72 hours for the payment to reflect on 8ta's system. On the same day that I paid my account, I phoned to get the Fax No. to fax the proof of payment ...
My contract ends tomorrow, I donot want to renew, tried calling the contact centre they say cannot be done electronically, I have to go into a store, that is not convenient for me. Kabelo at the contact centre says "we can do it electronically but it will take up to 72 working hours and at the ...
I tried to apply for a contract with 8ta for wifi rooter and data package in beginning November. I was told that they do not have stock but that they will have stock the following week. So every week since November i have been enquiring when they will receive stock. They kept on telling me that ...
I am trying to get a cellphone contract through Vodacom as 8ta does not supply the Samsung Note 2. Vodacom needs my credit rating from Transunion to do this. 8ta doesn't report to ITC if you have a good record, only if you default. I need 8ta to upload my good credit onto ITC to prove that I am a ...
I have a data contract. I can only access 8ta's website. The hardware/settings on my side are clearly still working. I need someone to check why I can't download emails or access any other websites. Spent 25min on the phone this morning speaking to operators who could not speak english and couldn't ...
I purchased a ipad book cover. Was not sure of the size and was told I could exchange it if necessary. On returning to exchange, I was told they would order the correct size for me. After weeks I had no feedback from the store. When I contacted them they said stocks not yet arrived. I have since ...