I have a contract with 8ta i miised a dr order 8ta stoped debiting my account . i contacted them a few months later paid up as i was advised my line was disconected called bak a few days later they say line is now cancelled . a few days later the contract gets terminated i call thru asked who ...
Subsequent to my previous post on this website, I received only a reference number and a promise that feedback would be provided shortly. I am incredibly disappointed in the lack of customer service. I contacted the customer service centre twice since my post and was told that my query was still ...
It has been more than a week now and I have not had a word from 8ta I just cant believe this, I'm beyond angry and frustrated!!! BUT THIS IS HOW THEY OPERATE AND OBVIOUSLY THEY GET AWAY WITH IT. THE JARGON IS THEY ARE ESCALATING IT TO ANOTHER DEPARTMENT AND I'M SUPPOSED TO BE HAPPY WITH THAT AFTER ...
After reading many complaints with regards to 8ta's debit order system I cant help but wonder If it's been flawed. Most recently I have become a victim. A debit order on the 31/12/2012 never went through since there was insufficient funds in my account, however a debit order (for two months) was ...
When taking out an additional contract 3 months ago, I was put on incorrect contract by Teepee. We then went to the same outlet and was assisted by the branch manager-Ann Alberts. She rectified the contract, and a incorrect charge had to be rectified. When we received statement 2 weeks later, it ...
I have had a poor (and mostly non-existent) internet connection for the past two weeks. This has badly affected my business. I thought the connection would improve, but when it didn't I contacted 8ta customer care on Tuesday 12 Feb. They said they had received other calls from people in my area ...