8ta / Telkom Mobile
Good customer service
My line was susspended but now it back connected ...
My line was susspended but now it back connected ...
I have 2 contracts with 8ta (0814648861 & 0813611070). A couple of weeks ago both my contracts were soft blocked. It took over a week to sort. In the interim I got irritated & sent a message indicating that I am not receiving service & that 8ta was in breach. Just as the soft block ...
8ta can easily interrupt you service but it takes them 48 hours to put it back on! I have spoken to more than one consultant, asking that it is urgent. I have even asked if I can fax through proof of payment but nothing you must just wait 48 hours and that is that. I know that any of the other ...
I went in to 8:ta Rosebank last week to apply for the R199 10 gig 3G contract. After having processed my papers I was told that it would take a day to assess my ability to pay the contract and that I would be contacted. Being an investment banker, with a sizeable salary able to pay the R199 more ...
Hi, My account was suspended on Monday for no apparent reason (says myself and 3 8ta representatives). it was apparently unsuspended on Monday but I am still blocked from using the network over 48 hours later. This is an outrage to pay for a phone on contract when its suspended for no reason at all ...
My phone was cut off/suspended without them notifying me I had to call them to find out why they suspended my contract! I have paid the outstanding balance now they tell me that I have to wait 48hours for my phone lines to. Be opened! In 48 hours I am losing business. When they suspended my phone ...