I wrote this report on the 24th of February: "I bought the 10GB internet package a year ago, and it worked perfectly fine. However, the last month or so I have been unable to use it properly as the connection is more unavailable than available. This is disgusting. I cannot even use the 10GB a ...
8ta / Telkom are absolutely useless. After 3 months, >4 physical visits and >11 calls with numerous promises they can't remove a suspension from a fully paid up account. In addition they illegally suspend 2 pay as you go accounts with money in them because they also have my sons' ID ...
My problem starts during December 2012 with 8ta when I phone the Customer care to change my debit order from Standard Bank over to Capitec Bank. The consultant advised me at that time that 8ta will deduct my current as well as the next month's payment on the next cycle. During January 2013 I ...
Hi, In response to my last post. I visited an 8TA store to book our cell phones in for repairs (I still do not understand how BOTH brand new phones required repairs after a month, bad luck? I think not). We were not provided with any compassion when I mentioned that we will not have phones for this ...
Every month 8ta debits R115 from my account for a blackberry contract I have with them. So on the 1st of January the debit order did not go through due to insufficient funds, but as from February 2013 there was more than enough to debit for 2 months but the debit order did not go through. The same ...
I contacted the 8ta call centre after about 45minutes and I got a message saying that my data bundle has been depleted. Before I started using the Internet, I had about 840Mb. I did not download anything like movies, music - nothing. I was on job hunting sites (careerjunction, careerjet). I called ...