Your service for the past few months has been beyond pathetic. The connections speeds have steadily dropped over the last 12 months and it seems 8ta is happy to just let this happen while taking my money every month. The in your call centre seem to be oblivious to what is currently happening even ...
8ta had special on a WIFI Router contract. I applied & it was approved. i collected my sim & router on Sat 9 March 2013. on arriving home, i set up router & didnt work... no signal. i phoned 8Ta's helpline & was told they are doing upgrade maintenance on their systems until 6am ...
I don't know where the problem with your contact centre of the branch, my phone got, i phoned the callcentre 2 advise as per happening, i was advised to open up a case and also report it to blacklisting dept, that i did, Irequested for another phone, i was advised i cant get one as i didnt have ...
On Mon 11 March I visited the Telkom Direct store at Silverton Mall in Pretoria to get a 60GB 60GB promo. The lady that helped me was extremely friendly and helpful. It was just unfortunate that the 8ta services were down that day, meaning they couldn't load the data bundle so I left the store with ...
I went to the Telkom shop today to get SIM Swaps for some of my contracts. They informed me that they need a proof of residence. First of all, WHY THE DO YOU NEED A PROOF OF RESIDENCE WHEN I HAVE 5 CONTRACTS WITH YOU. THE NUMBERS HAVE ALL BEEN RICA'd LONG AGO. Secondly, they tell me I cannot e-mail ...
Dear Sir/Madam. On the 9 March 2013 I purchased an internet modem from Cavendish store. I got home to find out the modem has changed and not the same like the previous modem. I had to go back to the store and ask for help. Was only on computer for an hour or less on Saturday. On Tuesday, I had to ...