On Saturday 9th May I lost my internet connection. Called the support desk and was told they could not assist as they were upgrading their systems and I could not log a call. Same thing on Sunday On Monday I finally get to log a call - and even get a reference number - and still no one has even ...
This is the only place where I know I will be replied to. Mine is just an inquiry. A work colleague of mine applied for the 10gb deal and he was helped, approved and given his 10gb on the same day. he was happy and advised me to try it out, i then applied. Its now been two weeks and i have no idea ...
I have a 10gig per month contract with 8ta and up until a month ago never had a problem with it. Recently the connection has started to drop at least 4-5 times per day (every day). At first i thought it was my usb dongle/modem but i have now tried 3 different ones all with the same probalem. I have ...
It is shocking how 8ta deals with its clients. Every single agent has a different story. How long can it take to change a nominated number? 2 years! How long can it take to sort out a billing mistake? 8ta might be the cheaper option but when it comes to service they have a long way to go ...
I now have 4 complaints 1. The personal hotspot on the phone is not working. This is a basic function on the phone which I have to use, hence the reason why I got the phone. I phoned the 8ta call centre only to find out that this function is not supported by 8ta. This information would have been ...
I have full signal alot of the time but never less that 3 bars on my Huawei modem which is capable of downloading at speeds of up to 7.2mbps. However, 90% of the time i don't even get speeds in excess of 0.5mbps. I have done speed tests to confirm this. The way I understand it, is that if the area ...