To be honest, I really dislike having to write something on hellopeter, but I do so as the last resort. I have given 8ta's customer care centre a go numerous time. Each time they respond by telling me they will send a request to some seedy back office. For once I hoped I would have to make one call ...
MY CELL PHONE SERVICES HAS BEEN DISCONNECTED DUE TO THE FACT THAT MY DEBIT ORDER PAYMENT DID NOT GO THROUGH. MY HUSBAND TRANSFERRED MONIES FROM HIS ACCOUNT TO MY SAVINGS ACCOUNT 16/04/2013 IN ORDER FOR THE DEBIT ORDER (574.35) TO GO OFF (REF NUDEBT TELK500639484G130415), WHICH IT DID. MY HUSBAND IS ...
I went to the above store for their bundle deal yesterday, the Que was so long that some people were right at the door and only two people were attending to us, it later emerged that all the others that were not helping are the 8.ta guys and dont know the product, come on now, teach your staff to ...
My wife and I opened contract with 8ta about 2 years back. She is a book keeper so she keeps all correspondence and documentation. We have experienced a number of bad service problems with this "service" provider to the point we requested a cancellation. We were then billed R1875 ...
Iv had a contract with 8ta for more that 24 months now. It is now time for my upgrade, oh boy what a long story. I need to supply them with 3 months bank statments. copys of ID's I need to take off work to go to a 8ta shop and fill out a long form.. WHY??? i have never missed a payment ever! other ...
We fell behind with our account. We rectified this as soon as we found employment. After payment on 16/3/13, we called 8ta requesting re-activation. We were told by call center staff it takes 7 days. 9 days later still no connection. I phoned again and was told payment does not show up on system. ...