My banking details changed-which I informed the customer service agents of right away. They never changed it (even after I phoned them another 3 times to change it as my debit orders did not go off) So every time they didn't get paid (because they didn't change the details) I did a manual payment ...
After moving into our new house in Dec 12 we can no longer get decent consistent signal on our 2 x 10gb contracts with 8ta. I get edge if I'm lucky and get kicked off very often - have to sit in 2 key areas of the house to get this precious data. Working from home this is not viable! 8ta has now ...
My line was suspended and i had made payment and it was more than 3days passed and still my line was suspended.untill i spoke to Phumzile she made sure that my line was reconnected with 48hours she even followed up on it by calling me to make suremy services are back up.even though she did'nt have ...
I was phoned by 8ta agent, asking if I would renue my contract with them. I told her I would renue and she told me to go to any branch with some documents and R100.00. I went to Alberton city, chose a phone and the application was submitted on 12/04/13. On Monday 15/04/13 I got a call from the ...
Long story short, I was the 1st customer to open contract at new franchise store in canal walk and 1st 25 customers to sIgn a new contract would receive a free E Reader, hence why I waited for the opening store special. Sales agent. Wynand was very keen and friendly, filled in paperwork and made ...
I bought the 60 60GB prepaid package at your store in Witbank, but when I got back to Kriel the sim didn't work! All I got was a text message to confirm my number and that I was now registered. Eventually I managed to get back to Witbank where the manageress at the store in Highveld Mall proceeded ...