After spending the whole day on the 18 April with no service, I use my ipad to check emails on the 19th. When I check my balance at 7:30, all my data, including the night surfer has zero balance. when I call them they say I used 900MB of data whithin 2 minutes in the morning and they cant explain ...
No answer on telephones, when answer-- lines cut off or the person who answer can't help you on a simple thing as your invoice who you didn't't receive for more than a year. i need it for my accountant. i tried for more than a week now every day for about three hours a day. this is the most ...
I have had 8ta mobile broadband 10GB per month contact now for 6 months and have had flawless high speed internet connectivity until now where for the past 2 weeks, my 3G/HSPA connectivity is at about 15% uptime. For every 3 days downtime I have been getting a 6 hour period uptime. When I insert ...
Hi i am so disgusted with 8ta service. I changed my bank account two months ago. Due to capitec not swiching my account my internet line got suspended. I called 8ta they gave me an amount of R398 to pay. i then paid it last week. I called back to find out why my line is still not on? I paid 28 ...
I opened a contract from 8ta, The sales assistant that was helping me opened the incorrect contract and then she cancelled it and opened up the correct one. I opened up this contract in December and I was charged a cancellation fee off R800 for something I DID NOT EVEN DO. IT WAS THE COMPANIES ...
I opened a complaint with 8ta on 9 Feb 2013 regarding extremely slow internet after hours, 5pm onwards. I've shown them proof of my speed tests: [URL Removed] clearly a problem with too many people on the same network. The internet connection is so slow, I can't use the connection at all. It's so ...