1. After many logged calls i have come to terms with the fact that my R10000 Iphone 5 handset cannot send a basic sms on the 8ta/telkom mobile network. Its clear that all iphone 5 users have this same problem based on the amount of calls logged for this. 2. LTE was advertised as part of the Iphone ...
I made a sim swop yesterday to a micro sim. My existing phone has water damage and does not function properly My new sim is now lock to my contract 9790 "damaged". Can't use the sim in a new S4mini or any other phone. I have a business to run and make a lot of calls a day. The call center ...
I have a new unlimited contract with 8ta... R1500 per month... with a Samsung Galaxy S4. I have had my phone for over a week now and it doesn't connect to the internet. I am unable to set up email accounts etc. I have had 2 incident report numbers and NOTHING HAS BEEN DONE> The phone spent the ...
Specifically, no one told me that I'm unable to buy airtime for the contract I'm on, neither was I urged to read any T&C. So here I am with R160 spent on something that's now utterly useless to me. Tried to load it, and was denied. Phoned about it, the consultant was at least a nice person and ...
Due to my utter lack of customer service or anybody able to do their jobs properly at 8ta through out the course of my contracts i decided to cancel my contract over 5 months ago when it expired, as well as another expired one about a month or 2 later. For the last 5 months they are still deducting ...
SERVICE HAS BEEN SUSPENDED WITHOUT ANY EXPLANATION. AND NO ONE ABLE OR COMPETENT TO START THE QUERY AND RESOLVE IT WITH CLEAR INDICATION AS TO WHAT HAPPENED AND WHAT IS THE REASON FOR NO COMMUNICATION FROM THEIR COMPANY. NO EXPLANATION WHY OUR SERVICE WAS SUSPENDED AND WHY WE RECEIVE AN ACCOUNT ...