Trying since June 2013 to renew contract. Has been to the store various times. Reported on Hellopeter and got immediate respons. Made two calls to customer's call centre. Still no phone though! Called the Customer's Call Centre on Sunday after a waisted day at the branch. Care centre could not ...
My internet stopped working in August so i called the 8ta customer care line. The 1st consultant told me that April's payment did not go through & that i owe the money. I told her it was a debit order & she asked for my bank statements so i faxed it for her. 2 days later still nothing so i ...
Seems like 8ta can debit accounts whenever they want to, even when your account is up to date... ...
No reliable SMS service from 8ta via their iPhone 5 Contract. I have complained numerous time about this and their regular 'fixes' just last for a few hours, if you are lucky. What is happening with this company? Are they serious in doing business in the RSA, because this is an UNACCEPTABLE breach ...
I have a 8ta data contract which expires next year. From March / April 8ta stopped debiting my account for the monthly premium and then handed me over to the debt collectors who listed me and debited my account for an amount of R149.70 when my premium if R199.00 per month. I pay my account via EFT ...
I'm very dissapointed in 8ta, after 24 month of excellent service (I never had any problems during my contract term) things changed when I requested a cancellation. I've made countless calls to your call centre to follow up on a cancellation/termination notice that was submitted begining of August, ...