In 2011 I took a contract for my mom (Emily E Khumalo-5108150452080), in her name agreed amount was R197 only that was coming with 2 phones, but they open 2 contracts & we were paying way more & 8ta didnt want to make the recording (KSS) available even today (spoke toJabu, Vuyo, Abdul & ...
I lost connectivity to NMMU.ac.za off my 3G dongle on Friday 13th September, despite multiple attempts to resolve this issue with customer support, I was told the error is on my side not theirs. I finally opened a case number with technical support who assured me they will be in contact with me ...
At the beginning of the month Telkom Mobile neglected to take of a debit order. This is not the first time. Not one other company has this much issues with their billing system. I contacted customer services and was informed that there was a problem with the debit order run and that I would be ...
It has been an hour and more and im still waiting for Zethembiso Madlala to respond to my question on chart to an agent. ...
Good day, My contracts were to be cancelled once they had expired; this is not the case as I am still being billed, even though I filled in the cancellation documentation at a 8ta/Telkom Mobile store months in advance as I am aware of the 1 month cancellation policy. I was also contacted to confirm ...
EVERY SINCE I HAVE HAD THIS CONTRACT IT HAS BEEN A PROBLEM. SIGN A DEBIT ORDER WHICH THEY INSIST THAT YOU DO BUT IF 8TA HAS TECHNICALLY PROBLEMS AND DOES DEBIT YOU THEY CUT THE PHONE OFF!!! THEN YOU MUST PHONE AND TRY AND RESOLVE MATTERS FOR THEM. THE CALL CENTRE HAS NO IDEA!!! ...