I' m totally fed up with 8Ta. My change of bank details was not handled correctly and as a result money was not deducted from my account. Instead of 8ta trying to contact me, they allowed my account to go 2 momnths in arrears and then simply suspended my account. Once this happened I went ...
I applied for a contract with telkom mobile with request that my current cell number be ported. Before recieving my phone I changed my contract. After changing i was told that the number i owned can not be recycled. The entire point of porting, is to keep my current number. I have spoken to several ...
I have paid my cell phone account 6 weeks ago but the line is STILL not working despite numerous calls, emails to Telkom Mobile! I do not know what to do anymore. Every time I call, they promise me that the line will be opened the same day. It is now 6 weeks and the line is still not operational. ...
My contract is due for an upgrade. I applied for the upgrade only to find out that none of the 22 branches has got any stock on Samsung S4's. Telkom is fast to collect money but does not deliver to the demand from the customers. According to the branch the stock should have been delivered yesterday ...
I have not been able to access my email and have been having BBM issues for the past 2 months. I have called the call centres who have been unable to assist me, I have been in to branches twice and still no one can assist. I have had a couple of cases opened to fix the issue and for some reason my ...
On Tuesday the 1st of October I received a call from a consultant, She processed my contract application over the phone and was advised by her that my contract has been approved. She told me someone from the call centre will call me to arrange delivery, but nobody called so I called Telkom mobile ...