I went into the Sandton city telkom store on the 21st of Sepetmber and upgraded my line. The new phone required a micro sim and a sim swap was done. I was told by the store that the new sim will be activated with 48 hours. On the 23rd September I call into the call centre on 180 as the new sim was ...
On the 22nd of September t I took out a contract with Telkom Mobile at Centurion mall for the amount of R319.00. They gave me the incorrect SIM card for the phone, I had to return the next day. When I got the right SIM card, Internet didn't work and I had to return yet again the following day. The ...
My contract was supposed to expire 1st August. I went in store in July and filled in the forms. I was told it would be done. come august I got a statement. I called the call center and I was told no cancellation was processed for my contract. went back to the store and I was told it would be done. ...
This is the 4th time I am writing about the same issue, 8 Ta have not made good on their promises, 8 ta has kept my original number in suspension for about 3 months now, where I could not use the number and receive important business calls. I have lost a lot of business this way. After numerous ...
On the 28th of August I took out two contracts with 8ta at Lakeside mall (Benoni), for the amount of R898.00 for both S4 Cellphones. The sales consultant informed that my payments monthly would be R898.00 incl. all additional charges as well as a Pro Rata charge from the 28th August till the 31st ...
I've received am sms indicating that my data is depleted and my data account paused. This is impossible because I had 10gigs loaded on the 1st of October. I have not been able to do any work all day because of this and the call centre refused to help my husband. I cannot call from the number ...