8ta had a collections agency debit my acc when my account was not is arrears, to include to that they have debited the account with double the invoice amount which I think is llegal, it has been past 48 hours and they don't know were the money is and the are not making an attempt to find it or get ...
On Thursday 26 Sept I checked my balance using the self service option. I was informed that I owe R749 which will be deducted 30 Sept. I phoned customer service to ask what is happening because that amount can't be correct. They told me that I was incorrectly charged for a migration fee and ...
I HAD IT PLEASE PPL DONT BUY THIS 25 25GIG FROM 8TA AND TELKOM AFTER SPEAKING TO THEM MORE THEN 9 TIMES TODAY, I HAVE SO BAD 3G AND HSDPA AND IM IN THE COVERAGE EREA THEY ALWAYSE SAY IS UR PHONE SETTINGS RIGHT ARE YOU IN THE COVERAGE EREA WELL DUH DO THEY THINK WE ARE LIKE WE ARE USING THERE ...
On Wednesday, 25th September 2013, i handed in my application for a contract. I had received no feedback as to whether or not my contract had been approved. I had to go into the store every day from Wednesday to Sunday and on arrival on Sunday i had received my phone. I had asked to prt to 8ta and ...
My wife and I applied for a contract (from the brochure) at Telkom Mobile Trade Route Mall on 23rd Sep 2013. We we told that there is a '24 hr' response time. The contracts were for the Samsung S4 for both of us, however, my wife chose the deal on Pg 14, and I had chosen the deal on Pg 24. We were ...
Telkom Mobile has made no attempt to resolve my problem, instead they insisted that they are right and refuse to listen to the customer! Please refer to link https:///8ta/complaints/contract-mess-up-1201893 Which is still not corrected. ...