A while back, i applied online for a cell phone contract on theTelkom Mobile website. The following day, a consultant called me and I went through the entire sales call process where he informed me that the contract was approved and that I should expect delivery within four to five days from the ...
I took out a Telkom contract for Data of 10gig for R200 a month. I asked the sales consultant that it should never exceed that amount then she told me that she capped it and even showed me in the system. 4 months later I receive a billing of R 700 for only 1 month of usage. When I query it with the ...
I bought 8.ta starter pack on the 10 November 2013 since then I never enjoyed my service of 25 25 Gb services. When I call the supplier to help me with their services they said my starter pack is wrongly registered with my name. and I also what change this services because its only depending on the ...
I have on numerous occasions complained about Telkom/8Ta and once again am still complaining. After settling my account days ago (11/12/2013 AT 16:27 Amount R1918.00) my service has still not been repaired/connected. I have sent emails to the call center but to no avail. Can someone in your ...
Call centre reference 17161176 - case number 7140111, MSISDN is 0815591423 I signed up with 8ta on 24/10/13 on the 7.5GB promo with Samsung Galaxy tablet for R299pm. I was not informed of the 15gb promo for R349pm - I saw it later on the internet. From 1 November I had been in communication with ...
Telkom claims it has the best mobile network in the country, but everywhere I go the only time I have internet access on my phone is when i turn on roaming or wifi. They offer you good data packages which you cannot use. What is the use of offering this if you cannot deliver?? ...