I applied for an iPhone 5 32GB contract online, I was called by an agent and we went through my application. She said they don't have an iPhone 5 32GB, but they have 16GB MODEL in stock, which I opted for. They debited my a/c the next day on the 29th November and told me I will receive the phone in ...
This is now the 3rd complaint and still no answers. After calling 3 times, loading a Hellopeter complaint, then speaking to 2 team managers (Sizwe Dlamini and some other character) who swore they would personally call me back and never did, my billing issue still has not been resolved. I called ...
On the 11 December I signed up with 8 ta, on that day I decided that I'd like to keep my number. I was informed that this would take 24 hours. On that Friday the number still belonged to MTN. I sent emails requesting for the change. That afternoon number still wasn't ported. On that Saturday I ...
I refer to my previous posting after which I was contacted by Telkom (see link below). I was told that they were waiting for their so called "NETWORK ENGINEERS" (fancy title) to source an antenna for my router. I have sent a mail 7 days ago inquiring about the status of the that issue. I ...
Good day I took out a Telkom Mobile contract in May 2011. I am still paying this account. In December 2013 when I contacted the call centre they told me that I can upgrade. I've been trying for the past week to do this, but according to the store I already upgraded in May 2013, which I did not. ...
In August/September I took out a 8ta data contract at eastrand mall. I was given the simcard, when I got home it couldn't activate. The next day since I had to go maponya mall I then decided to take with my laptop and modem to seek help at Telkom store. The sales consultant advised that the people ...