My account went into areas cause my banking details was not updated in August the account has been payed up to date i went in this morning 16-012-2013 to give them proof of payment showing the a bank statement i ask them to fax this through to there offices so my line can be reactivated and they ...
I cancelled my contract in August 2013, and moved to the USA, but they are still taking off my debit order, after numerous telephone calls to them and them telling me that it is cancelled, they still deduct the monthly payment I don't know who else to speak to there. ...
We bought internet data, widely advertised in the Rething value deals booklet and on dispaly in Telkom direct stores nationwide. It is advertised as the "best mobile broadband in SA" at a cost of R149 for 2 GB = 1GB and it is prepaid. We specifically asked the conslutant at Walker drive ...
I recently signed a Smart 100 package contract. On signing I repeatedly asked the Telkom staff member that under no circumstance was the phone to be used over and above the package deal and she assured me that the package was capped and would need top up to be purchased should the need arise. The ...
Requested to have my roaming activated a few weeks ago arrived in Namibia, roaming not working, used online chat with a consultant, who told me telkom mobile does not support roaming in Namibia, this is not true. Poor customer service! ...
I ported my number from Vodacom to telkom mobile 2 weeks ago. initially i could not receive calls or sms's. after constant hassle with customer care, they some how resolved my calls issue. the sms issue has still not been resolved. i have called numerous times and have done all i could on my side. ...